Last updated: February 2026
Thank you for purchasing from Suri Dev Solutions (“we”, “our”, “us”).
This Refund Policy explains the conditions under which refunds may be granted for digital products purchased through our platform.
By making a purchase, you agree to this Refund Policy.
All products sold on Suri Dev Solutions are digital products (software, scripts, applications, licenses, and downloadable files).
Because digital products are delivered immediately and cannot be physically returned, all sales are generally final unless otherwise stated in this policy.
A refund may be considered under the following circumstances:
The product is not functioning as described
The product contains a critical technical issue that prevents usage
The incorrect product was delivered
The product is inaccessible due to a system error
A legal obligation requires a refund
Refund requests must be submitted within the allowed timeframe (see Section 5).
Refunds will not be issued for:
Change of mind after purchase
Lack of technical knowledge or experience
Compatibility issues not mentioned in the product description
Failure to read product details or system requirements
Requests after the allowed refund period
Products that have been downloaded and used extensively
Custom work or personalized services (if applicable)
Before a refund is approved, users are required to:
Contact our support team
Allow reasonable time for troubleshooting
Cooperate in providing necessary information
Many issues can be resolved through support without requiring a refund.
Refund requests must be submitted within:
14 days from the purchase date
Requests made after this period may not be eligible for review.
If a refund is approved:
The refund will be issued to the original payment method
Processing time depends on the payment provider
Any transaction or processing fees may be deducted where applicable
Bank transfer refunds may take additional processing time
We reserve the right to refuse refunds in cases of:
Fraudulent activity
Chargeback abuse
Repeated refund requests
Violation of our Terms of Use or License Terms
Accounts engaging in abuse may be suspended or terminated.
We reserve the right to update this Refund Policy at any time.
Changes will take effect once published on this page.
Continued use of the platform constitutes acceptance of the updated policy.
For refund-related questions or requests, please contact:
Email: support@suridevsolutions.com
Website: https://suridevsolutions.com