Refund Policy

Thank you for choosing Suridevsolutions. We aim to provide high-quality digital products and an excellent experience for every customer. Please read this Refund Policy carefully before making any purchase.

1. General Overview

All items sold on SuriSnippet are digital products that become instantly accessible after purchase. Because of the nature of digital goods, we generally do not offer refunds once a file or snippet has been downloaded or accessed.

However, we believe in fairness — and in cases where the product is not as described, defective, or cannot be used as promised, we will carefully review and may approve a refund.

2. When Refunds Are Eligible

A refund may be granted under the following conditions:

You were charged more than once for the same order.

The product was not delivered or you did not receive access after successful payment.

The item is defective, corrupted, or missing critical files that make it unusable.

The product is significantly different from what was advertised or shown in the preview.

Refund requests will not be approved in the following cases:

You changed your mind after purchase.

You do not have the required software, skills, or environment to use the product.

You misunderstood the product’s description or expected features that were not advertised.

You downloaded and used the product successfully but later decided it wasn’t suitable.

3. Refund Request Procedure

If you believe your purchase qualifies for a refund, please contact us within 7 days of purchase at

📧 support@suri-snippet.com

(or via your SuriSnippet dashboard).

Include:

Your full name and order ID

The product name

A brief explanation of the issue (with screenshots if possible)

Our support team will review your request and respond within 3–5 business days. If your refund is approved, the amount will be returned to your original payment method within 5–10 business days, depending on your payment provider.

4. Non-Refundable Products and Services

Please note that the following are not eligible for refunds:

Custom modifications, installation, or setup services.

Add-ons, license upgrades, or renewals.

Any product that has already been downloaded or accessed successfully.

Transactions older than 7 days.

5. Chargebacks and Disputes

We kindly ask that you contact our support team before opening a chargeback or dispute. Most issues can be resolved quickly and fairly without involving your bank or payment provider. Accounts involved in chargebacks may be temporarily suspended during the review.

6. Policy Updates

SuriSnippet reserves the right to modify this Refund Policy at any time. Updates take effect immediately upon posting on our website. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this policy, please contact us:

SuriSnippet Support Team

📧 Email: support@suri-snippet.com

🌐 Website: https://suri-snippet.com

Last updated: October 2025